COOKIES POLICY

BY CONTINUING TO USE OUR SITE AND SERVICES, YOU ARE AGREEING TO THE USE OF COOKIES AND SIMILAR TECHNOLOGIES FOR THE PURPOSES WE DESCRIBE IN THIS COOKIES POLICY. IF YOU DO NOT ACCEPT THE USE OF COOKIES AND SIMILAR TECHNOLOGIES, DO NOT USE THIS SITE.

Cookies

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. In general, cookies have two main purposes: to improve your browsing experience by remembering your actions and preferences and to help us analyze our website traffic.

What to do with Cookies?

We use cookies to help us analyze traffic to the Website, to help us improve website performance and usability, and to make the Website more secure. Third-party cookies help us use Google Analytics to count, track, and analyze visits to the Website. This helps us understand how people are using our websites and where we need to make improvements. These third-party cookies do not specifically identify you.

Types & Category of Cookies used

List the category of cookies used in https://www.typing.ai. For example:

a) Security

We use cookies to enable and support our security features, and to help us detect malicious activity violations of our Terms and Conditions.

b) Performance, Analytics, Research & Advertising

Cookies help us learn how well our site and web products perform in different locations. We also use these to understand, improve, and research products, features, and services, including when you access this site https://www.typing.ai from other websites, applications, or devices such as your work computer or your mobile device. We also use third-party cookies to improve and personalize our marketing messages/communications with you.

Control cookies

You are always free to delete cookies that are already on your computer through your browser settings, and you can set most browsers to prevent them from being added to your computer. However, this may prevent you from using certain features on the Website.

GDPR Readiness

What Is The GDPR And Why Does It Concern You?

The European Union (EU) introduced a landmark regulation called the General Data Protection Regulation (GDPR in short) on the 25th of May, 2018.

The goal of GDPR is to give EU residents drastic improvements to their privacy rights and control over their personal data, and to protect them from privacy breaches and leaks.

Every organisation that handles, markets or tracks the personal data of EU residents is concerned, even if they are not based in Europe. In the case of software companies which typically sell their products globally, this means that this regulation applies to everyone, no matter where they are based.

There are strong penalties in place for non-compliance: up to €20m or 4% of global annual turnover, whichever is higher.

Making sure we were compliant, and in turn that the personal data of the customers buying your products was treated correctly, whilst continuing to provide a great buyer experience has been an important focus for us.

Here are the main concepts of the GDPR:

Personal data requires lawful processing

This means that you shouldn’t buy email lists where you don’t know how consent was acquired, and we can’t enable newsletters to users if we don’t know whether they have consented to them.

Users should specify exactly what communications they want to receive from you

This means that the language explaining how you will contact them needs to be very clear and respect certain rules - leading to fewer unsubscribes and spam reports.

Users will have a right to transparency around the collection and processing of their data

This means that they will be able to ask us for the data we store on them, and receive it in a simple format.

Users can request the right to be forgotten

This means that if they ask us, we will remove all their personal data - letting you focus on the best users.

Implementing all of this could be complex (just ask our in-house GDPR experts who have been looking into its correct application!). We rolled out changes to ensure that it was simple and straightforward for you.

Cookies & Tracking

We use a small number of GDPR compliant tracking and monitoring platforms. These services use a combination of temporary and long lived cookies to be able to identify unique user journeys. These services are used internally only for platform diagnostics and product improvements.

The data collected is not shared with any outside parties, nor is used for any activities which would require further GDPR compliance or an opt-out. They are necessary to ensure the reliable operation of our platform.